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FAQ

At Best Clean Ever, we understand that transparency is key to building trust with our clients. Below are frequently asked questions about our professional residential and commercial cleaning services in Raleigh, North Carolina.

Yes! Tips are greatly appreciated and go a long way to show appreciation for your cleaner. 100% of tips go directly to your cleaner whether paid in cash or on credit. Thanks in advance!!

Our professional cleaners respect your privacy. If there are rooms you don’t want to be cleaned, simply close the doors, and our team will avoid those areas.

Yes, upon request. If you prefer, we can notify you once our thorough housekeeping and cleaning services are completed.

No contracts are necessary. We value flexibility. However, we do require a minimum 48-hour notice for cancellations.

Absolutely. Best Clean Ever has been a proud member in good standing with the Better Business Bureau since Feb. 16, 2017.

Yes! Treat your loved ones to the gift of a clean home with our gift certificates, available in hourly increments, with a two-hour minimum.

Our cleaning technicians undergo rigorous training and continuous education, ensuring they deliver a deep clean that exceeds expectations.

Yes, our cleaning technicians are insured, bonded, and covered by worker’s compensation, providing professionalism, safety, and coverage on every job.

For house and office cleaning, we use microfiber cloths to avoid scratches. Sponges are utilized in areas like counters and sinks.

Our house cleaning is available Monday through Friday from 8:30 a.m. to 4:30 p.m. and Saturday from 9:00 a.m. to 2:30 p.m., based on availability.

We love animals! Inform our staff upon booking if you have pets, and our team will accommodate you accordingly.

No, we prioritize the environment. Our cleaning solutions are environmentally safe and biodegradable.

Entry details are discussed during booking. You can provide a key or make other arrangements for our professional cleaners to access your home.

No, we provide state-of-the-art equipment and environmentally safe solutions. However, if you prefer otherwise, we can accommodate your equipment.

It’s your choice. You can be home or not during our house cleaning services based on your preference.

The frequency is based on personal preference. Choose from weekly, bi-weekly, tri-weekly, or monthly options for recurring services. We also offer occasional deep cleans, end-of-tenancy cleanings, move-in cleanings, and event cleaning.

Our cleaning teams consist of one to three professional cleaners depending on the square footage of your home.

Our professional cleaners are trained to handle delicate items with care. We use appropriate cleaning methods to ensure the safety of your valuables.

Best Clean Ever is locally owned, insured, and committed to delivering unmatched residential cleaning services. Our attention to detail, eco-friendly practices, and dedication to customer satisfaction set us apart.

At Best Clean Ever, our commitment to delivering exceptional cleaning services goes beyond answering frequently asked questions. We prioritize open communication, allowing you to customize your cleaning experience.

Trust our insured and well-trained cleaning technicians to use advanced techniques, eco-friendly products, and state-of-the-art equipment, ensuring a deep clean that promotes a healthy living environment. Contact us today for a personalized and trustworthy cleaning experience in Raleigh!